Privacy Policy

HAVENBOUND LLC — Privacy Policy

Last Updated: March 2026

Business Name: HAVENBOUND LLC

Business Address: 143 Newbury Dr, White House, TN 37188

1. Introduction

HAVENBOUND LLC (“we,” “us,” “our”) operates an online store offering planners, journals, handmade goods, digital products, and related items. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase. By using our website, you agree to the practices described in this policy.

2. Information We Collect

Information You Provide

We collect information you voluntarily provide, including:

· name

· shipping and billing address

· email address

· payment information (processed securely by Shopify Payments)

· account information (if you choose to create an account)

Automatically Collected Information (via Shopify)

Shopify automatically collects certain technical information to operate the store and improve your experience, such as:

· IP address

· device and browser information

· cookies

· pages viewed

· time spent on the site

Order Information

When you make a purchase, Shopify collects:

· order details

· payment confirmation

· shipping information

· transaction history

We do not store your full credit card number.

3. How We Use Your Information

We use your information to:

· process and fulfill orders

· communicate with you

· provide customer support

· improve our website

· prevent fraud

· comply with legal obligations

We do not sell your information.

4. Sharing Your Information

We share your information only with trusted service providers necessary to operate our business, including:

· Shopify (website + checkout platform)

· payment processors (Shopify Payments, PayPal if enabled)

· shipping carriers (USPS, UPS, etc.)

These providers use your information only to perform their services.

We do not sell, rent, or trade your personal information.

5. Third‑Party Links

Our website may contain links to third‑party websites or services that we do not own or control. We are not responsible for the privacy practices, content, or security of these external sites. If you choose to visit a third‑party link, you do so at your own discretion and should review that site’s privacy policy.

6. Cookies

Shopify uses cookies to:

· Keep your cart active

· Remember your preferences

· Improve site performance

You may disable cookies in your browser, but some features may not work.

7. Digital Products

For digital products, we may collect limited information related to your download, including:

· number of download attempts

· IP address and device information

· order number and purchase details

· unusual access or sharing activity

This information is used to:

· deliver your digital files

· prevent unauthorized sharing or fraud

· provide customer support

· maintain product security

If we use PDF stamping or personalized files, your name, email, or order number may be embedded solely for anti‑piracy purposes.

Digital downloads may be delivered through Shopify or a trusted third‑party app.

Digital purchases are non‑refundable unless required by law.

8. Your Rights

Depending on your location, you may have rights to:

· access your information

· correct your information

· request deletion

· opt out of marketing emails

To exercise these rights, contact us at havenboundllc@yahoo.com.

9. Data Retention

We keep order information for our records unless you request deletion.

We may retain certain information to comply with legal obligations.

10. Security

We rely on Shopify’s secure infrastructure to protect your information.

While no system is perfect, we take reasonable steps to safeguard your data.

11. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will delete it promptly. If you believe a child has provided us with personal information, please contact us at havenboundllc@yahoo.com.

12. Changes to This Policy

We may update this Privacy Policy as needed.

The “Last Updated” date will reflect any changes.

13. Contact Us

If you have questions about this Privacy Policy, contact us at:

HAVENBOUND LLC

143 Newbury Dr

White House, TN 37188

Email: havenboundllc@yahoo.com